TALK TO US
We'd love to hear from you
​E-MAIL

PHONE
Tel: +234 818 900 1122
+234 818 300 1122
FIND US
Visit our shop
​ADDRESS
Locitude Studio
24, Etiosa Way, Dolphin Estate, Ikoyi, Lagos.
​FOR HAIR HOPE WORLDWIDE
FAQ
1
​How do I
place an order?
You can place an order through the "shop" page on our website, click on your preferred product, add to cart, fill out the delivery form, proceed to checkout, choose your shipping option and you are good to go. If you need help please call, 08189001122 and we would be happy to assist you or take your order by phone. You can also place your orders via, Konga.com/locitude
2
Payment
& Shipping
You can make payment via bank transfer to the following details
Bank Name: GTB, Account Number: 0010737951; Account Name: Aderonke Balogun, send proof of payment with your order number to info@thelocitude.com
or
by Pay on Delivery.
Pay on Delivery is not acceptable outside Lagos
Pre-Paid orders are shipped as priority.
Shippment is done between 1-5 business days. Select your shipment option at Checkout.
3
Secure Ordering
& Payment Options
4
Returns
& Refunds
Your information is safe with us and would only be shared with 3rd party Logistics companies in order to fufill your order. An electronic invoice and receipt would be sent to you once we confirm your payment.
We are currently working on intergrating Interswitch with our website for more convenient payment.
Our products cannot be returned after an accepted shippment. We would replace any goods damaged in transit before delivery and accept any good not collected by the buyer as returns.
Refunds on prepaid orders are made if fufillment is not made within the stated delivery time and if customer rejects the order on delivery, however the product would remain in our possession. Allow 48 business hours on valid refund claims.